TERMS AND CONDITIONS
Terms & Conditions
These Terms & Conditions apply to the services provided by Voss Makelaardij. Together with the individual engagement or agreement, they form the basis of our working relationship.
Voss Makelaardij operates from the Netherlands and is active in both the Dutch and Greek real estate markets. The nature and scope of our services may differ depending on the country and the individual engagement and, where appropriate, will be agreed separately.
1. Voss Makelaardij
Voss Makelaardij is established at Chisinaustraat 81, 3541 ET Utrecht, the Netherlands.
In these Terms & Conditions, Voss Makelaardij means the business providing the relevant services or carrying out the relevant engagement.
The client means any natural person or legal entity engaging Voss Makelaardij to provide services.
2. Applicability
These Terms & Conditions apply to all offers, engagements and agreements under which Voss Makelaardij provides services, unless otherwise agreed in writing.
Where additional or different arrangements have been agreed for a specific engagement, those arrangements take precedence over these Terms & Conditions.
3. Formation of an Engagement
An engagement is formed when the client and Voss Makelaardij have reached agreement on the nature of the services and the related terms.
The engagement and any arrangements regarding commission, fees, costs and other conditions will be confirmed in writing or electronically.
4. Services in the Netherlands
In the Netherlands, Voss Makelaardij focuses on advising and acting as an intermediary in connection with the sale of real estate.
Services may include advice on sales strategy and positioning, presentation and marketing of the property, coordination of viewings, communication with interested parties, negotiations and guidance towards the conclusion and completion of the sale.
The precise scope of services will be set out in the individual engagement.
Voss Makelaardij does not act as a buyer’s agent in the Netherlands unless expressly and separately agreed in writing.
5. Real Estate in Greece
For real estate in Greece, Voss Makelaardij may act as an intermediary, adviser or international sales channel, depending on the individual engagement and transaction.
Voss Makelaardij may introduce buyers and sellers, developers and other parties involved and provide guidance throughout the process.
Legal, notarial, tax, construction and technical matters are, where appropriate, handled by suitably qualified independent professionals.
Voss Makelaardij is not responsible for the work, advice or decisions of these independent parties.
The final terms of any purchase, sale or development in Greece are determined by the relevant agreements and applicable Greek laws and regulations.
6. Information Provided by the Client
The client shall provide in a timely manner all information and documentation reasonably required for the proper performance of the engagement.
The client confirms that, to the best of their knowledge, the information provided is accurate and complete and shall inform Voss Makelaardij if relevant circumstances change.
Voss Makelaardij may rely on the accuracy of information provided by the client and other parties involved, unless there is reason to doubt its accuracy.
7. Performance of the Engagement
Voss Makelaardij performs its engagements with due care and to the best of its knowledge and ability.
Real estate brokerage and related services constitute an obligation to use reasonable endeavours rather than an obligation to achieve a specific result. Voss Makelaardij therefore cannot guarantee that a property will be sold within a particular period, that a particular sale price will be achieved or that a proposed transaction will ultimately be completed.
Where relevant, Voss Makelaardij will keep the client informed of the progress of the engagement.
8. Presentation and Marketing
Where marketing forms part of the engagement, Voss Makelaardij may present real estate through its own website, property platforms, social media, digital and printed presentations and its professional network.
The manner of presentation and selection of marketing channels will be tailored to the relevant property and the agreed services.
Photographs, floor plans, visualisations, texts and other materials supplied by the client or third parties may be used for the performance and promotion of the engagement, provided that the client is authorised to make those materials available.
9. Commission, Fees and Costs
The amount and method of calculation of commission, fees and any additional costs will be agreed in advance in the individual engagement or agreement.
Unless otherwise agreed, commission becomes payable when, as a result of the services provided during the term of the engagement, a purchase agreement or other relevant agreement is concluded.
External costs will only be charged where this has been agreed in advance or where the client has authorised those costs.
Where required by law, amounts will be subject to VAT.
10. Payment
Invoices must be paid within the payment period stated on the invoice.
If payment is not made on time, Voss Makelaardij may, following formal notice and subject to applicable statutory requirements, claim statutory interest and reasonable collection costs.
11. Termination of the Engagement
An engagement may be terminated in accordance with the arrangements set out in the individual agreement and applicable law.
Upon termination, any fees already due and any agreed or reasonably incurred costs will remain payable to the extent provided for by the agreement or applicable law.
Where a consumer has a statutory right of withdrawal or other right of termination under mandatory consumer law, those statutory rights remain unaffected.
12. Liability
Voss Makelaardij aims to perform every engagement carefully and professionally.
Voss Makelaardij is not liable for inaccuracies in information provided by the client, seller, developer, public authority or another third party, unless Voss Makelaardij knew or reasonably should have known that the information was incorrect.
Voss Makelaardij is likewise not responsible for changes in laws and regulations, permits, development possibilities, tax rules or other circumstances beyond its control.
Nothing in these Terms & Conditions limits liability where such limitation is not permitted under mandatory law.
13. Independent Advisers
In connection with real estate transactions, it may be necessary or advisable for the client to obtain independent legal, tax, financial, construction or technical advice.
Where Voss Makelaardij introduces a lawyer, notary, accountant, architect, engineer, mortgage adviser or other professional, the agreement for that professional’s services is entered into directly between the client and the relevant professional, unless expressly agreed otherwise.
14. Governing Law and Disputes
The services provided by Voss Makelaardij are governed by Dutch law, unless the nature of the agreement or mandatory law requires otherwise.
The transfer and ownership of real estate in Greece, permits and other property law or public law matters relating to Greek real estate are governed by applicable Greek laws and regulations.
The parties will first seek to resolve any dispute through mutual consultation. If this does not lead to a resolution, the dispute may be submitted to the competent court.
Disclaimer
The information on this website has been compiled with care and is intended to provide a general overview of Voss Makelaardij, our services and the real estate we present.
Although we aim to provide current and accurate information, details may change and no rights may be derived from the content of this website.
Property Information
Prices, surface areas, dimensions, floor plans, photographs, artist impressions, availability, completion dates, construction specifications, distances and other property information are indicative unless expressly stated otherwise.
Information relating to real estate is partly based on information supplied to us by owners, sellers, developers, architects and other parties involved. Voss Makelaardij reviews this information with reasonable care but cannot guarantee its complete accuracy or that it will remain current in all circumstances.
Availability and prices may change without prior notice.
Real Estate in Greece
Information concerning Greek real estate, development possibilities, permits, investments, taxation, residency schemes or other legal and tax matters is general in nature and does not constitute legal, tax, financial or technical advice.
Before entering into a transaction, relevant information should, where appropriate, be verified by suitably qualified independent professionals.
For real estate in Greece, this may include matters relating to ownership, cadastral records, planning and development possibilities, permits, tax obligations and the legal structure of the transaction.
Golden Visa
Information concerning the Greek Golden Visa programme is provided for general information purposes only. Conditions, investment thresholds and applicable regulations may change and may vary according to location, type of property and individual circumstances.
Whether a specific property and a particular buyer meet the applicable requirements must be determined separately.
External Websites and Third Parties
This website may contain references or links to websites, platforms or services operated by third parties. Voss Makelaardij is not responsible for the content, availability, security or privacy practices of external websites.
A reference to or introduction of an external professional does not mean that Voss Makelaardij accepts responsibility for that professional’s work or advice.
Intellectual Property
Texts, photography, design and other content on this website may not be copied, published or used commercially without the prior permission of the relevant rights holder, unless otherwise permitted by law.
Privacy Policy
Voss Makelaardij values your privacy. This Privacy Policy explains which personal data we process, why we process it and how we handle your information with care.
Voss Makelaardij, established at Chisinaustraat 81, 3541 ET Utrecht, the Netherlands, is responsible for the processing of personal data as described in this Privacy Policy.
Personal Data We Process
We process only personal data that is necessary for our services or that you provide to us directly.
Depending on your contact with us, this may include:
• name and contact details, such as your email address and telephone number
• address details where required for our services
• information you provide through a contact form, email, telephone or other correspondence
• information relating to a property, plot of land or real estate development for which you engage our services or about which you contact us
• information concerning your property search or interest in a property or real estate development
• information necessary for the preparation, guidance or performance of an engagement or real estate transaction
We do not process more personal data than is reasonably necessary for the relevant purpose.
Why We Process Personal Data
We may process personal data in order to:
• respond to questions and requests for information
• communicate with you
• provide our services and perform our agreements
• present properties and real estate developments and handle enquiries relating to them
• introduce prospective buyers, sellers and professional parties where this forms part of our services
• assist with real estate transactions
• ensure the proper and secure functioning of our website
• maintain our administration and comply with legal obligations
Legal Basis for Processing
We process personal data only where there is a valid legal basis for doing so.
Depending on the circumstances, processing may be necessary in preparation for or for the performance of an agreement, may be required to comply with a legal obligation or may be based on a legitimate interest of Voss Makelaardij.
Where consent is required by law, we will obtain it in advance. Consent may be withdrawn at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
Real Estate in the Netherlands and Greece
Voss Makelaardij is active in the Netherlands and Greece.
When we assist with a real estate transaction, it may be necessary to share personal data with professional parties directly involved in the relevant transaction.
Depending on the circumstances, these may include a seller or developer, real estate agent, lawyer, notary, accountant or another professional adviser or service provider.
We share only information necessary for the relevant purpose and only where there is a valid legal basis for doing so.
Sharing Data with Service Providers
For our business operations, we may use external service providers, for example for website hosting, email, administration and technical support.
Where an external party processes personal data on behalf of Voss Makelaardij, we will, where required, put appropriate arrangements in place to protect that data.
We do not sell or rent personal data to third parties.
Cookies and Website Use
Our website may use functional cookies or similar technologies that are necessary for the proper and secure operation of the website.
Where analytical, marketing or other non-essential cookies are used for which prior consent is required under applicable law, these will only be placed after such consent has been obtained.
Retention Periods
We do not retain personal data for longer than necessary for the purpose for which it was collected, unless we are required by law or regulation to retain it for a longer period.
The applicable retention period depends on the type of data, the purpose for which it is processed and any statutory retention requirements.
Where personal data is no longer necessary and there is no legal reason to retain it, it will be deleted or anonymised.
Security
Voss Makelaardij takes appropriate technical and organisational measures to protect personal data against loss, unauthorised access, unauthorised alteration or disclosure.
However, no method of electronic storage or transmission over the internet can guarantee complete security.
International Transfers
Where personal data is processed or stored outside the European Economic Area, this will only take place where there is a valid legal basis and, where required, appropriate safeguards are in place.
Automated Decision-Making
Voss Makelaardij does not make decisions that have significant legal or comparable consequences for individuals based solely on automated processing of personal data.
Your Privacy Rights
Under the General Data Protection Regulation, depending on the circumstances, you may have the right to:
• access your personal data
• have inaccurate or incomplete data corrected
• have personal data deleted
• restrict the processing of personal data
• object to certain processing
• receive or transfer your personal data where the right to data portability applies
• withdraw previously given consent
If you wish to exercise any of these rights, you can contact us using the details below.
We will generally respond to your request within one month. Where a request is complex or requires additional time, this period may be extended within the limits permitted by law. We will inform you accordingly.
Questions and Complaints
If you have any questions about this Privacy Policy or about how Voss Makelaardij handles personal data, please contact us.
Voss Makelaardij
Chisinaustraat 81
3541 ET Utrecht
The Netherlands
vossagnes2@gmail.com
+31 6 4322602
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Changes
These Terms & Conditions, Disclaimer and Privacy Policy may be amended where changes to our services, website or applicable laws and regulations make this necessary. The most recent version will be published on our website.
Last updated 23 September 2026